- Data Domain Cloud Disaster Recovery (DD CDR) allows enterprises to copy backed-up VMs from their on-prem environments to the public cloud (AWS) for the orchestration and automation of DR testing, DR fail-over and failback. https://shop.dellemc.com/en-us/Product-Family/DATA-DOMAIN-PRODUCTS/Dell-EMC-Data-Domain-Cloud-Disaster-Recovery/p/DellEMC-Data-Domain-Cloud-Disaster-Recovery
|Enhanced Support||Basic support plus next business day onsite and 24x7 remote support.|
|Premium Support||Upgrade options include four-hour onsite responses as well as post-warranty maintenance.|
|Planning Services||Provide guidance and technology recommendations to help evaluate and architect your IT infrastructure. Services may include: Planning and Design, Infrastructure Assessments, Readiness Assessments, Architecture Design, as well as IT Transformation Workshop.|
Plan, design, install, configure, and integrate your EMC storage infrastructure. Services may include: Product Installation, Implementation and Configuration, Technology Integration, Application Integration, as well as Data Migration.
|Operational Services||Optimize the performance, reliability and operational efficiency of your storage infrastructure. Services may include upgrades, as well as storage reporting and management tools.|
|Managed Services||Help manage infrastructure operations to supplement knowledge, expertise, and resource gaps. Services may include: Transitional and Operational Residencies, Storage & Remote Managed Services, Secure Remote Support, as well as Personalized Support Services and Out-Tasking Services.|