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Specifications
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Learn
- Online Support for Dell EMC Data Protection Storage Systems (user registration required)
- Dell EMC Data Protection Support Forum (user registration required)
- IDPA Protection Software Training: Learn how to administer and monitor an Avamar backup solution in single and multi-node environments
- IDPA Protection Storage Training: Learn how to leverage Data Domain deduplication storage systems for next-generation backup, recovery, and archiving
- IDPA Protection Advisor Training: Learn to implement and manage tasks related to the Backup option of the Data Protection Advisor
- IDPA Search Fundamentals: Learn how to use Data Protection Search to locate a particular backup among all the backups that have been created
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Compatible Products
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Services
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Finance
Evaluate | Deploy and Manage | Education |
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Product | Featured Content |
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Cloud Data Protection | Extend your data protection to the cloud. |
Data Domain Replicator | Efficiently replicate your backup and archive data. |
Data Domain Virtual Edition | Add software defined protection storage for entry and ROBO needs with Data Domain Virtual Edition. |
RecoverPoint for Virtual Machines | Enable any point-in-time recovery for VMware VMs with RecoverPoint for Virtual Machines. |
Support Services | |
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ProSupport for Enterprise (formerly Enhanced, Premium Support) | 24x7 remote technical support, options for next business day or 4-hour mission critical onsite response, automated issue detection, self-service case initiation, and hypervisor, operating environment software and OS support |
ProSupport Plus for Enterprise
| Includes all ProSupport for Enterprise features, plus priority access to ProSupport Plus engineers, a designated Technology Service Manager, regular assessments and recommendations, monthly reporting, and systems maintenance guidance |
Deployment Services | |
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ProDeploy for Enterprise | Integrate new technology into existing environments with confidence through extensive planning and validation by expert certified engineers. |
ProDeploy Plus for Enterprise | The most complete enterprise deployment offer available in the market, ensures you are ready for today and prepared for tomorrow. |
Basic Deployment | Consistent installation of enterprise hardware by experienced technicians. Worry-free installations give you the freedom to focus on your business. |
Residency | Onsite data protection experts focus on your business priorities and help maintain service level objectives, assist with configurations, processes, procedures, and extend IT staff performance with knowledge sharing. |
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